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About US

At Carolina, our only goal is to provide working people with footwear that is 100% effective. We understand the differences in job requirements. So we design and build footwear to accommodate those differences, using industry-specific designs and sophisticated construction techniques to combine carefully chosen materials with state-of-the-art, patented technologies.

We are proud of our reputation for unmatched comfort, flawless performance and remarkable durability. But none of that means anything to you if your boots aren’t right. So we also provide information that enables you to choose footwear intelligently, like the charts on our website and the well-trained salespeople in our 5-Star Retail Stores. Carolina – built for your work.

Built For Work

Contact Us

In 2006, we expanded our facility and relocated our Customer Care Center to Martinsburg, Pennsylvania. We hired a new staff of representatives with sparkling personalities that are dedicated exclusively to the Carolina brand. Give us a call and let us help you with orders, eServices, availability, and anything that just makes us 'easier to do business with'...

Bobbie Clapper
Carolina Customer Care Manager

Carolina Customer Care Center Hours:
Monday thru Friday, 8:00 am — 5:00 PM EST.
As always, eService is available around the clock at
https://eservice.hhbrown.com

Address:
Carolina Shoe Company
107 Highland Street
Martinsburg, PA 16662
carolinacustomerservice@hhbrown.com

Phone Numbers:
Tel: (800) 441-4319
Fax: (814) 793-9272

Consumer Return Policy Statement.

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